Refund Eligibility
We value your satisfaction and aim to provide the best digital products. However, due to the nature of digital goods, the following refund policy applies:
- The product was not delivered as described
- There is a technical issue that cannot be resolved by our support team
- Requests must be made within 3 days of purchase
Frequently Asked Questions
How long does the refund process take?
Once approved, refunds are typically processed within 5-7 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
Can I get a refund after downloading the product?
Generally, no. Due to the digital nature of our products, refunds cannot be issued after the product has been downloaded or accessed. This policy helps prevent unauthorized distribution and copying of our digital content.
What information do I need for a refund request?
Please provide your order number, the email address used for purchase, and a detailed explanation of why you're requesting a refund. Any relevant screenshots or documentation will help expedite the process.